Terms & Conditions

  • Fees are required in advanced – please note that a place on the course will only be confirmed upon receipt of full payment.
  • We regret that once a course has commenced fees are not refundable and that no partial refund can be given for any classes not attended.
  • Cancellation made with less than two weeks' notice before the start of a course will be subject to a 25% cancellation charge.
  • We regret that once a course has commenced it is not possible to defer the course to another start date. Before the start of the course you can defer it to another start date once.
  • We cannot accept responsibility for any unforeseen changes in a participant's circumstances that may prevent attendance.
  • We reserve the right to cancel a course (a full refund will be given), or replace a tutor if unavoidable.
    • Cancellation Policy for one-to-one tuition
      We are quite flexible and try to do our best to understand our students' circumstances, but there is 24 hour cancellation policy ie if you warn the tutor about the cancellation of a class less than 24 hours before it is supposed to start we ask you to pay 100% of the fee. This policy is applied in order that we can make the best use of our tutors’ time and thus be able to offer the best service to our students.